Return Policy
30 Day Return Policy
- Return Conditions:
- Exchanges are not Accepted unless otherwise approved in cases of damage or other defects.
- Buyer Pays Return Shipping, unless issue occurred in the shipping process.
- With Original Receipt: All returns and exchanges must be accompanied by a receipt or gift receipt, be new & unused, in the original packaging, with all accompanying manuals and accessories, with tags attached to receive a full refund. A form of personal identification may be required.
- After 30 Days or No Receipt: Refunds and exchanges desired will be processed on an inspection basis only. Returns will be subject to a 20% restocking fee and the refund will be in the form of store credit.
- Frank's Great Outdoors reserves the right to limit and or refuse any return with or without a store receipt.
- Store refunds will be issued in the same form of payment originally used for purchases.
- Credit Card Purchases: Your refund will be credited to the original credit card.
- Frank's Gift Card Purchases: Your refund will be issued in the form of a Frank's Gift card good for purchases made at Frank's Great Outdoors.
- Gift Recipients: Your refund will be issued as a Frank's Gift Card.
- Restocking Fees: All items may be subject to a 20% restocking fee.
- Firearms, Ammunition, Powders & Primers cannot be returned due to Federal Laws. ALL SALES FINAL
- Discounts or promotions: The refunded value for each item returned will be reduced to reflect the value of any free gift or discount.
- Holiday or Seasonal Merchandise Refunds: Will be refunded at the current clearance price.
- Certain Items: May not be returned for a refund, once the sale is made due to the policy from the manufacturer. A store credit in the form of a Gift Card or in exchange for the same or similar model will be issued. Items include: Augers, Kayaks & Canoes
- We reserve the right to change or alter any or all of our policies at our discretion without notice. However, if any changes are made they will be clearly noted.
- Frank's Great Outdoors
- 1212 N. Huron Rd.
- Linwood, MI 48634
- Attn: Returns Dept.
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